“Increase the quality of your developments”
eNeo Labs offers a turnkey project with a set of products and services for the digital home designed exclusively for real-estate developments.
An eNeo Digital Resort project consists of several parts that involve coordination with the real-estate developer to include these services simply and effectively in the construction process of the residences.
Depending upon the customer’s profile, those services most valued by the customer will be chosen (security, comfort, leisure, etc.)
Services offered to the developer during construction of the residences.
Sales and Marketing Support
This includes joining the developer’s sales network to provide sales pitches for the residences, marketing materials, such as catalogues, joint participation in fairs, writing press releases, etc.
Construction Management
Co-ordinating from the pre-project phase to minimize the impact on construction processes. This part includes co-ordinating with the engineers to complete the digital pre-installation of all the cabling requirements, as well as the installation of the eNeo Digital Resort devices, their configuration and starting up the services in each residence.
Services offered to the residences, in co-ordination with the developer. These services are listed in more detail in the Club Multiasistencia eNeo section.
Personalized delivery
Personalized explanation in each residence of how the digital home works so that customers get the most out of their new homes.
Support, Maintenance and Improvements
eNeo Labs has a Customer Care Service to attend to any query the customer may have. We also have a remote control system to detect any technical problems and solve them as quickly as possible.