"With all the support you’ll ever need"
With the Club Multiasistencia eNeo in your new digital home, living with technology is simple and any problems with your household appliances, devices, computers, network, etc. can be quickly resolved with just a phone call or email.
If you can not find the solution to your query in the online manuals, there is help available via telephone or email. You can resolve any query by calling 902 36 36 52 (from outside Spain +34 224 07 97) or emailing soporte@eneo.com.
Do you have a virus in your system? Would you like to update the installed software? Would you like to re-program the elements associated with a button? All of this and more can be resolved remotely. With just a phone call, our technicians will remotely access your system to handle any incidence or request, whenever you need it. In this process, they will be using technical and operative protocols of the highest level of security, and will never act without your permission.
If the incidents can not be resolved using remote assistance, we will send a certified technician to your home to solve the problem as soon as possible.
If you can not find the solution to your query in the online manuals, help is available via telephone or email.
If you can not find the solution to your query in the online manuals, help is available via telephone or email at 902 36 36 52 / +34 224 07 97 (outside Spain) soporte@eneo.com
© 2007 eNeo Laboratories, S.A. . Barcelona . Spain